March 27, 2020

Dear Valued Customer,

We appreciate your continued support as we all adapt to the rapidly changing guidelines and restrictions to reduce the effects of COVID-19.

Due to the possibility of COVID-19 exposure from contaminated shipments and packages, PTP is updating its receiving procedures.

Starting Monday, March 30, 2020, in effort to reduce the risk of exposure and maintain a safe and healthy environment for our employees, PTP will enforce the following:

• All goods that are air shipped to PTP will be quarantined for 1 week (7 days)

PTP is committed to servicing our customers and remains operational at this time. Please contact your CSR to confirm the quarantine status of your component shipments and review updates to your project timeline.

Our thoughts are with those who are afflicted with the virus, and we are committed to preventing/limiting exposure and will continue to update our response procedures as new information becomes available.

Sincerely,

 Jason Lee

Chief Financial Officer

March 13, 2020

Dear Valued Customer,
Your health and well-being are a priority and we appreciate your patience as we respond to escalating global effects of COVID-19 (Coronavirus).
PTP’s Response Command Team is closely monitoring the status of COVID-19 and its potential adverse impact on our industry’s supply-chain. We are in constant communication with our suppliers and receive regular updates. We will keep you informed of any changes that may impact the production and/or delivery of you orders.
The health and safety of our employees are vital to successfully operating our facility during this crisis. As such, our Response Command Team has completed CDC courses on how to prepare and prevent the spread of COVID-19 and is following the guidelines set forth by this agency, as well as local governments our facilities are located in. Some of the increased steps we have implemented include:

• In addition to strict adherence to our pre-existing GMPs, extra cleaning and sanitization time has been allocated
•  Additional hand sanitizer stations have been put in place throughout the facility
•  Increased protective equipment
•  Increased telecommuting/work from home opportunities
•  Limiting all non-essential business travel
•  Ban on all international business travel
•  Limiting all non-essential visitors
•  Adherence to CDC guidelines for employees who have traveled to affected areas subject to travel advisories and/or quarantine requirements or employee who have come into possible contact with an affected person.

Our thoughts are with those who are afflicted with the virus, and we are committed to
preventing/limiting exposure and will continue to update our response procedures as new information becomes available.
PTP is committed to servicing our customers and remain fully operational at this time. If you have any questions, please call or email your CSR, or email ptpresponseteam@processtechnologies.com
Sincerely,

Jason Lee
Chief Financial Officer

102 Life Science Drive, Olyphant, PA 18447 ● 570-587-8326

ptpresponseteam@processtechnologies.com